Privacy Policy idee77 — Data Protection You Are Our Priority

01Introduction

Idee77 (operating under the domain idee77.net) is fully committed to protecting the privacy and security of all its users' personal data. This Privacy Policy is provided to give complete transparency on how we handle the information you entrust to us.

This document applies to all users who access the idee77.net website, register an account, use any of our wagering or gaming services, or interact with our platform through any device or channel.

This document should be read together with Terms and Conditions and Responsible Gaming Guide idee77. These three documents together form the legal and ethical framework governing our relationship with users.

02Data We Collect

Idee77 collects your personal data through several means — directly when you register or interact with the platform, automatically through tracking technologies, and in certain cases, from trusted third-party sources.

Data you provide directly:

• Full name, date of birth, and national ID or passport number (for the KYC process)
• Email address and mobile phone number
• Current residential address
• Payment method details (bank name, account number, e-wallet)
• Photo or scan of identity document (for identity verification)
• Any information you share when contacting customer support

Data collected automatically:

• IP address and approximate geolocation information
• Browser type, operating system, and device information
• Pages visited, session duration, and navigation patterns
• Betting and gaming activity history within the platform
• Cookie data and session identifiers

03How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. idee77 does not use your personal data for any purpose not stated in this policy without first obtaining your consent.

The primary purposes for which your personal data is used at idee77:

• Identity verification (KYC): Verifying that you meet the minimum age requirement and confirming your true identity before processing fund withdrawals.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Account management: Creating, maintaining, and securing your account, including detection of suspicious login activity.
• Fraud prevention & AML: Detecting and preventing fraud, money laundering, and platform abuse.
• Legal compliance: Fulfilling obligations under Malaysian law, including PDPA 2010 and applicable regulatory requirements.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support.
• Service communications: Sending important notifications related to your account, transactions, and platform updates.
• Platform improvement: Analyzing aggregated usage data to improve user experience and our services.

04Data Sharing

Idee77 respects your privacy and does not share your personal data broadly. However, there are specific situations where data sharing is necessary to operate the platform effectively and comply with applicable laws.

Parties who may receive your data:

• Payment service providers: Banking institutions, FPX operators, e-wallet providers, and payment processors required to handle your transactions. They are bound by strict confidentiality agreements.
• KYC service providers: Trusted third-party identity verification companies that assist with document and identity verification.
• Legal authority: Law enforcement agencies, courts, or regulatory bodies when required by law or court order.
• Technical infrastructure providers: Cloud, hosting, and cybersecurity service providers supporting idee77 platform operations — all bound by strict data processing agreements.

All third parties who receive your data are required to handle that information with a level of protection equal to or greater than our own standards. A written agreement is signed with every vendor before any data is shared.

05Data Storage & Security

Idee77 invests seriously in security infrastructure to ensure your personal data is always protected from unauthorised access, loss, damage, or unlawful disclosure.

Technical security measures we apply:

• 256-bit SSL/TLS encryption for all data transmitted between clients and servers
• Encryption of sensitive data in databases using AES-256 algorithm
• Two-factor authentication (2FA) for staff access to internal systems
• Enterprise-grade firewall and intrusion detection system (IDS)
• Regular security audits by independent cybersecurity firms
• Real-time monitoring of login activity and transactions 24/7

Data retention period:

Your personal data is retained for as long as your account is active and for a defined period after account closure, in accordance with Malaysian legal requirements. Financial transaction data is kept for a minimum of 7 years for audit and AML compliance purposes. After the defined retention period, data will be securely deleted or anonymised.

06Cookies & Tracking Technologies

Idee77 uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how users interact with the platform (pages visited, time spent) to help us improve the user experience.
• Functional Cookies: Saving your preferences such as language, currency, and display settings to personalize your experience.
• Security Cookies: Helping detect suspicious activity and protecting your account from unauthorized access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the full functionality of the idee77 platform. For more information on managing cookies, refer to your browser's documentation.

07Your Rights

As an idee77 user and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have clear rights regarding your personal data. idee77 is committed to respecting and facilitating the exercise of these rights.

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted from our records, subject to applicable legal obligations.
• Right to Object: You may object to the processing of your data for certain purposes, particularly for direct marketing.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.
• Right to Complain: You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been violated.

08Children's Data

Idee77 is a platform intended solely for adults aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.

The idee77 registration process includes strict age verification steps. All new accounts are required to complete a KYC process that demands official identification documents to confirm that users have reached the minimum required age.

09International Data Transfers

In operating the idee77 platform, some of your personal data may be processed or stored outside Malaysia, particularly in connection with cloud infrastructure services and international technical service providers we use.

When your personal data is transferred outside Malaysia, idee77 ensures that:

• The recipient country or region has a level of data protection equivalent to or higher than Malaysia.
• Comprehensive data transfer agreements signed with all data-receiving parties.
• Additional technical safeguards are applied during data transfers, including end-to-end encryption.
• Data transfers are carried out solely on the basis of identified, legitimate business needs.

By using the idee77 platform, you acknowledge and agree that your personal data may be transferred and processed outside Malaysia in accordance with the terms described above.

10Changes to This Policy

Idee77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes take effect immediately upon publication on this website.

When significant changes are made to this policy, we will notify you via:

• In-platform notifications when you log in to your idee77 account
• A notification email sent to your registered email address
• Prominent notice displayed on our website's home page

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this document will always reflect the latest version of this policy.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the idee77 privacy team is here to help.

For general questions about the platform, you may also refer to the FAQ us or contact our customer support team, available 24/7.